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When time is an issue as much as space, we provide mobile storage solutions with quick, reliable delivery and pick-up on your schedule to make space for business.

Delivery/Prep information

Preparing For delivery

Please keep these requirements in mind when considering delivery location to help ensure our delivery drivers can do their job to the best of their ability. Entrance/Egress Requirements:
For tractor-trailers, a minimum of 70 feet of clear space is required directly in front of the container placement to allow for safe entry and exit. For roll-off trucks, please ensure at least 50 feet of clearance in front of the container.

Vertical Clearance

Before your scheduled container delivery, please ensure adequate vertical clearance. Our delivery trucks stand at 13’6″ tall. However, during the unloading process, the deck elevation can raise the front of the container to a maximum height of 16′.
  • Assess the delivery route for any clearance restrictions exceeding 16’, including bridges, power lines, overhanging structures, and low-lying branches.
  • Verify that the designated delivery pad offers unobstructed vertical clearance exceeding 16′. Ensure any overhead obstacles are cleared.
  • Communicate any potential clearance concerns to our delivery team before their arrival.

Horizontal Clearance

Effective delivery of your shipping container necessitates sufficient horizontal clearance, allowing our delivery vehicles to safely maneuver and unload. Please remember the following specifics:
  • 20’ Containers: Delivered on a highly maneuverable Roll-Back Truck, requiring extensive open space for unloading.
    • Minimum clearance requirement: 80’ of unobstructed space
  • Verify that the designated delivery pad offers unobstructed vertical clearance exceeding 16′. Ensure any overhead obstacles are cleared.
  • 40’ Containers: Transported by a semi-pulling tilt-deck trailer, demanding ample space for safe maneuvering due to its size and limitations on off-road capability.
    • Minimum clearance requirement: 160’ of unobstructed space

Ground Conditions

Please note that the success of your container delivery hinges on suitable ground conditions at the designated site. It is necessary to have a firm, stable surface to maneuver and prevent potential complications.
We are unable to deliver your container if the ground exhibits any of the following:
Excessive Moisture
Soft, muddy, or wet ground significantly increases the risk of vehicle sinking or slippage, jeopardizing both equipment and delivery timelines.
Unstable Surfaces
Sandy terrain lacks the necessary stability to support the significant weight of the delivery vehicles and containers.
Icy Conditions
Icy or heavily snow-covered areas pose a safety hazard due to reduced traction, compromising the safe delivery process.

On-site preparation

The bottom of a shipping container is structured with steel floor joists. While fantastic for ventilation, these gaps leave the steel vulnerable to damage.

The solution? Lift your container off the ground! A little elevation makes a big difference with on-site storage, keeping moisture at bay and preserving your investment. Here are some options to consider:

Gravel Pad (Preferred Option)

Crushed gravel or pea gravel is the preferred solution, creating a stable, well-draining base that’s easy to adjust for leveling. Spread the gravel evenly and rest your container on a breathable, cost-effective platform.
Gravel Pad Area Sizing:
20’ Container: 12’x25’ gravel space
40’ Container: 12’x45’ gravel space

Benefits

Economical: The most budget-friendly option, utilizing crushed gravel or pea gravel.

DIY-Friendly: Installation involves minimal tools and straightforward leveling practices.

Optimal Drainage: Freely flowing gravel facilitates rapid water dissipation, preventing stagnant puddles.

Adjustable: Adding or removing gravel allows for precise leveling adjustments.

Considerations

Weed Control: Regular maintenance may be required to prevent weed growth within the gravel.

Stability: This may not be ideal for exceptionally heavy loads, as settling or shifting can occur.

Cap Blocks

When gravel is not an option, each cap block acts as an individual support point, offering excellent stability and a slight elevation for optimal airflow. It is recommended to purchase 4” cap blocks.

Benefits

Exceptional Stability: Concrete blocks provide unwavering support, readily accommodating significant weight.

Durable: Both concrete and recycled plastic options offer long-lasting resilience.

Simple Installation: Requires precise positioning but minimal technical expertise.

Adaptable: Stacking blocks allow for adjustable height variations.

Considerations

Cost: Concrete blocks represent a higher initial investment compared to gravel.

Leveling Precision: Careful placement of blocks is crucial for ensuring proper leveling.

Cross Ties

Also known as railroad ties, a cross-tie is a block of wood used to elevate the shipping container, providing stability and airflow.

Benefits

Environmentally friendly: Opt for recycled ties for a sustainable choice.

Durable: Pressure-treated wood resists rot and decay.

Easy to level: Stack ties or adjust spacing for precise leveling.

Considerations

Regulations: Check local regulations regarding the use of cross-ties.

Maintenance: Wood may require occasional treatment to prevent deterioration. Eventually, you will have to replace the cross-ties.

Heavy: Installing cross ties requires manpower or machinery.

General Uses

AT&S specializes in shipping container sales for countless uses. From new one trip containers, cargo worthy certified containers or economical weather tight storage containers. AT&S has the experience to ensure you get the most suitable container for your needs.

Whether you’re looking for a safe place to store seasonal inventory or overstock, moving to a new location, or need additional space while you remodel your property, AT&S has the affordable storage solutions you need.

Costs can rise quickly if your job site is hit by vandals, thieves, or weather damage. Protect your tools and materials with our weather tight, secure storage units.

Whether you’re looking for additional trailers to handle a spike in business or provide added storage at your dock, AT&S offers a variety of practical, affordable solutions.

AT&S has a wide variety of affordable secure storage solutions for your furniture, recreational equipment, supplies, records, and anything else you might have.

General Uses Include:

  • Retail
  • Construction
  • Warehouse
  • Transportation/Distribution
  • Storage

Contents insurance

Your container protection plan

Protect the inventory and materials inside your shipping container and storage trailers with our contents insurance protection plan from Storage Protectors.

Coverage Amounts

  • $2,000
  • $3,000
  • $5,000
  • $10,000

Deductibles

  • $250

Contents Insurance

  • Coverage up to $10,000

$500 for Coverage amounts exceeding $10,000.

Premium coverage

  • Water Damage
  • Lightning
  • Windstorm or hail
  • Weight of snow, ice, or sleet
  • Mold and mildew
  • Explosions or sonic boom
  • Fire and smoke
  • Pests and vermin
  • Burglary
  • Riots or vandalism

Filing a claim

If you experience a loss covered by your contents insurance, simply file a claim online with Storage Protectors. Please report any criminal activity to the authorities.

Website: storageprotectors.com/file-a-claim

Please direct all insurance-related questions and requests to Storage Protectors:

Storage Protectors

The Storage Protectors' Program provides comprehensive contents coverage and adds an additional layer of protection for your stored contents. Purchasing Contents coverage from SP alleviates concerns about not being protected against unexpected potential losses.

The Storage Protectors Container Contents and Damage Waiver Insurance Program is underwritten by Obsidian Specialty Insurance Company, the “Carrier.” SafeLease Insurance Services. LLC is the Managing General Agent of the Carrier. The Program is administrated by Airpark Insurance and Risk Management, LLC, License No. 3000750988 , AZ License No. 1917680, CA License No. 0743598.

Contact Us
6991 E Camelback Road, Suite D-300.
Scottsdale, AZ 85251
(480) 900-8300
info@storageprotectors.com

Scam alert

Protection from Scammers: Tips from AT&S

Your personal security is a top priority for us. Please be cautious of fraudulent activity from scammers posing as AT&S. To ensure a legitimate purchasing process please contact us directly or visit one of our four locations across the Midwest.

Recognizing Fraudulent Activity

Signs to look for:

Requests to Wire Funds Sight Unseen: AT&S will never ask you to wire funds without proper DocuSign documentation and verification.

Impersonation of AT&S (Employee Names and Signatures): Be cautious of emails or documents claiming to be from AT&S employees with suspicious or fake signatures.

Use of Non-AT&S Email Domains: The official AT&S email domain is @atandsonline.com. If you receive emails from a different domain claiming to be from AT&S, please report them immediately.

Protect Yourself

Verify Communication: If you are unsure if you have been in contact with a scammer, verify the authenticity of any communication, and contact us directly using the phone numbers listed in the section below.

Report Suspicious Activity: If you encounter any suspicious emails not from the official AT&S email domain (@atandsonline.com), or individuals claiming to represent AT&S, please report them immediately to prevent further fraudulent activity.

Fraudulent Documentation Examples

Please note that scammers are using the AT&S logo on their documentation. One of the easiest ways to tell if the document or person is fraudulent is by email address. The fraudulent email address being used is nearly identical to ours but with an additional ‘s’ at the end.
For example:

Official AT&S Email Address

name@atandsonline.com

Unofficial Email Address

name@atandsonlines.com

Example: Quote Documentation

Highlighted is an example of the fraudulent email address the scammers are attempting to use in their documentation and communication with customers.

Example: AT&S Logo

Pay close attention to the AT&S logos on the documentation you are sent. When looking carefully at the logo you can see that the logo has been stretched.

National Portable Storage Association

About npsa

National Portable Storage Association is dedicated to companies involved with portable containers, trailers, mobile offices, portable or mobile storage units and the industry that surrounds us. NPSA is dedicated to helping smaller companies grow. As a member, you have access to industry experts willing to answer questions and share ideas.

NPSA members offer a wide variety of storage containers, shipping containers, cargo containers, storage units, storage trailers and much more for sale and/or rent.

​A primary reason that companies join and support an association is to receive services and benefits tailored toward your company. The NPSA strives to develop products and services that help you increase business or reduce expenses. If we can assist you in any way, please do not hesitate to call upon us.

Mission Statement

To advance the portable storage industry through networking, education, marketing, and advocacy.
The NPSA:
  • Is a valuable resource for its members in starting, growing, and maintaining a portable storage business.
  • Encourages integrity and high-quality products/services within the portable storage industry.
  • Is the only entity identifying best practices relative to portable storage industry workforce management, business practices, safety, and regulation compliance.
  • Is the premier entity in providing its member companies with educational products, programs, and services relevant to the portable storage industry.
  • Provides the best possible avenues for exchanging information and developing professional and/or social contacts within the portable storage industry.
  • Provides advocacy leadership and guidance at the federal, state, and local levels on issues of importance to the portable storage industry.